Effective Date: 09 Aug 2020
Website: https://www.smetech.in
Company Name: SMETech Solutions
1. Introduction
SMETech Solutions (“we”, “our”, “us”) is committed to protecting your privacy. This Privacy Policy explains how we collect, use, share, and safeguard your personal information when you visit our website https://www.smetech.in, use our services, or otherwise interact with us.
We comply with international data protection laws including but not limited to the General Data Protection Regulation (GDPR), California Consumer Privacy Act (CCPA), and India’s Digital Personal Data Protection Act (DPDPA).
2. Information We Collect
We may collect the following types of personal and non-personal information:
2.1 Personal Information
Full Name
Email Address
Phone Number
Company Name (if applicable)
IP Address
Location Data (approximate)
Any other information submitted via our forms or services
2.2 Non-Personal Information
Browser type and version
Operating system
Referral source
Device type
Website usage data via cookies and analytics tools
3. How We Collect Information
We collect your data through the following methods:
Forms on our website (e.g., contact form, lead generation)
Cookies and tracking technologies (Google Analytics, Facebook Pixel)
Direct communications (email, WhatsApp, chat, or phone)
Public sources (such as social media or business directories)
4. Legal Basis for Processing (GDPR)
We process your personal data based on one or more of the following:
Consent: When you give clear permission to process your data.
Contract: When processing is necessary for a contract or to take steps at your request.
Legal obligation: When required by law.
Legitimate interests: When it’s necessary for our business and does not override your rights.
5. Use of Your Information
We use your information for the following purposes:
To respond to your inquiries
To deliver requested services and project proposals
To improve website performance and user experience
To send service-related or promotional communications
To comply with legal obligations
To prevent fraud or abuse
6. Data Sharing and Disclosure
We do not sell or rent your personal data. However, we may share your data with:
Service providers (e.g., hosting, analytics, email services) under strict confidentiality
Government authorities or legal advisors if legally required
Third-party marketing platforms like Google Ads or Meta Ads, only with your consent or anonymized data
7. Data Storage and Retention
Your personal data is stored securely on cloud-based servers with access restricted to authorized personnel. We retain data:
As long as necessary for business or legal purposes
Until you withdraw consent (where applicable)
In line with statutory retention periods
8. Your Rights
Depending on your location, you may have the following rights:
Access – Know what personal data we hold
Correction – Request corrections to inaccurate data
Deletion – Ask us to erase your data
Restriction – Limit our processing of your data
Objection – Object to direct marketing
Portability – Request transfer of your data
Withdraw Consent – At any time, where consent was the basis
To exercise your rights, contact us at support@smetech.in
9. Cookies and Tracking Technologies
We use cookies to:
Understand site usage
Personalize user experience
Support ad performance tracking
You can manage your cookie preferences via your browser settings or through our cookie banner (if enabled).
10. International Data Transfers
If you are located outside India, please note your data may be transferred to and processed in India or other jurisdictions where our servers or third parties are located. We ensure adequate data protection standards are maintained.
11. Children’s Privacy
Our services are not intended for individuals under the age of 16. We do not knowingly collect data from children. If we discover it has been collected, we will delete it immediately.
12. Third-Party Websites
Our website may contain links to third-party websites. We are not responsible for the content or privacy practices of those sites.
13. Security Measures
We implement technical and organizational safeguards including:
SSL encryption
Access controls
Firewalls and malware protection
Regular audits and backups
However, no digital transmission is 100% secure. We recommend you take precautions when sharing personal information online.
14. Policy Updates
We may revise this Privacy Policy occasionally. The updated version will be posted on this page with a revised date. Please review this page periodically to stay informed.
15. Contact Us
For questions, requests, or complaints related to this Privacy Policy:
SMETech Solutions
📧 Email: sales@smetech.in
📍 Gurgaon, Haryana, India
🌐 https://www.smetech.in
