WhatsApp campaign planning and enquiry support
Campaign planning and message content for relevant offers, events, customer reactivation and business follow-up.
Tell us about your project ↗When this is the right next step
A useful WhatsApp campaign starts with the audience relationship and a clear reason to contact them. The message, offer and response route need to fit the people receiving it.
What we can deliver
The proposal defines the exact inclusions for your requirement.
- Audience and campaign-purpose planning.
- Message copy and supporting creative direction.
- Offer, event, reactivation and follow-up sequences.
- Website or WhatsApp calls to action.
- Reply routing, ownership and next-step planning.
- Review of response data available from the chosen tools.
How we approach the work
We identify an appropriate audience, agree what is being offered and plan how replies will be handled before sending. The scope separates content work from platform setup and message delivery.
Who this suits
Businesses with an appropriate permission-based audience, a relevant message and someone available to handle responses.
What shapes the scope
Copy, creative, sending platform, provider charges and integrations are agreed separately. Any API or automation requirement needs a defined provider and workflow.
Connect this with the next step
CRM and workflow support can help assign replies and keep next actions visible. Landing-page work can support more detailed offers.
Discuss your requirement
Share your business, current website or process and the change you want to make. We will review the brief before recommending a scope.
Frequently asked questions
Does this include a WhatsApp API platform?
Only when it is specifically included in the proposal. Message drafting, platform setup, provider fees and ongoing operation are separate scope decisions.
Can you help with follow-up after the campaign?
Yes. We can plan response categories and follow-up messages, then agree how your team handles the conversations.
Can a campaign connect to our website?
Yes. A relevant landing page or enquiry form can help capture a more structured requirement when a chat message is insufficient.
Tell us what you need
help with.
Share your business, website and current challenge. Tell us the problem you want to solve. Detailed audits and implementation are scoped separately. We’ll review the details and suggest practical next steps.
+91 85059 99000
sales@smetech.in
Gurgaon, India
Monday–Saturday, 10:00 am–6:30 pm IST
Serving Gurgaon, Delhi NCR, India and international projects suited to remote delivery.
